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2.4 Based on 33 reviews
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    • Worst customer service 5
    • Unprofessionalism 3
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Linda at the customer service desk at the Safeway at 70th & Granville was very rude and condescending and raised her voice for absolutely no reason! I merely asked if she could unlock the Benadryl as my child was having an allergic reason. She started to go on about the Pharnacy act and I said its not gonna help me and I went to leave. She started yelling at me in front of everyone will you let me finish and I said I need to go. She kept on... Read more

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I've had it. This last episode is the straw that broke the camel's back. And there were many straws over the last 2 years. I just bought a loaf of como artisan bread from their bakery. Two signs I recall seeing - one for como @ $3.49 - 50 cents off and one for their Asiago loaf - same deal. Got to the till, and was charged $3.99. I said this was on sale, got a price check and they said, no, there was a different deal. Keep in mind this is... Read more

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Recently I needed some aluminum 9" pie pans and went to Safeway. They use to sell a 6 pack of Handi-foil for $2.69, the best price of all the major grocery stores. Imagine my surprise when I discovered they are are now $4.99/6 pack! And the huge price increase happened within 6 weeks! At Co-op a block away, they sell the same brand and size in a 3 pack for $1.29! WTH! Don't get me started on their frozen rhubarb! A couple years ago... Read more

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I bought a pannini sandwich and the staff wore there gloves on the machine as well as to make my pannini..kind of grossed me out. At Safeway Westbrook mall.

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On Aug. 16, 2016 @ approx. 9:05 PM, I was over charged for an item I noticed AFTER packing up my stuff in my car and looking at the bill. I went back in with my 24 yr old son to double check a price that was clearly marked as the item I has just purchased. I went to, "Customer Service" and waited... finally a young girl came up, I explained what happened and she said she needs to see the items again---- that are marked on my receipt that SHOWS... Read more

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I am soo pissed off at the animalistic behaviour these degenerates have in this particular safeway! My husband is disabled and went to safeway in Regina Saskatchewan, North Gate mall and was attacked by these dogs aka emoloyees. My husband was there to buy rice and soya sauce he was standing at the cash register to pay for these items when this worker ran after him causing my husband to run. If that was me i would have stood there and let them... Read more

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Normally when I go to your stores I can expect over priced and rotten produce with terrible customer service. I cant even begin to recall the amount of produce I have returned to your store (Calgary, 410 10th St NW) to the point where I gave up spending the money both in buying and in time returning. now, today I decide to buy a Lobster Roll, I used to love you sandwiches but now your quality and portions are so poor i'd rather go anywhere else.... Read more

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Alot is of miserable and depressed workers. Management dosent trust it's employees. The workers hate the company and management. Alot of harassment and alot of gossiping and back talking.safeway currently owned sobeys.And sobeys Is trying to fire off its safeway workers because sobeys has a big problem with the union that backs safeway workers. Both sides are bitter, Safeway is bought out by sobeys. Sobeys wants to fire the workers in general... Read more

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Seriously, I just bought 6 bagels expecting a quantity discount. I was charged $0.79 per bagel. This is Robbery. I can buy 3 loaves of bread for the cost of 6 bagels. Safeway is trying to recoup the prices they have "lowered" by raising the cost of bakery items? How is a bagel worth $0.80????? Safeway is consistently the highest priced worst customer service grocery store going. The Calgary location at 36 st ne @ 32 ave holds the bar for ***... Read more

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It is couple of times when I buy eggs from Safeway at Marpole (Granville & 70th in Vancouver), it is red, not yellow. I returned it couple of times, they refunded me the money, but I need to buy eggs. There is no chain grocery store in Marpole area except Safeway. Please stop selling red eggs instead of yellow eggs. If the chicken is sick, please don't sell the eggs. The description on the box of egg which I bought and it is red is the... Read more

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