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3.2

I was in the Regina Catheral Store on Saturday a little after 6 pm and I needed to return an item that was not good. First I stood at the customer service desk for 6 mins and 25 secs before I spoke up and asked one of the cashiers if someone could help me.

A young guy friendly that was working the express lane came over and asked how he could help me? I told him thee situation and then he asked another cashier who he should get to do the return . The manager being 5 ft nothing grey hair and glasses was over stocking chips at the front of the store was the one the young guy was told to go talk too and when he did he was brushed off rudely by the manager and told to get another guy to deal with it and did not even bother to look my way or take thee time to help me. The young guy came over and asked the one cashier to help him and then decided to just do the return himself making a managerial decision.

I found this outrageous that I had to wait over 15 mins for a returned item and no one even the manager would help! terrible service as I feel the manager was at fault here and he looked angry and that he was being disturbed.

Way to go Cathedral Regina and to the manager I think if you hate your job that much - quit and go work somewhere else! ***

Reason of review: I did get the return finally.

Safeway Canada Cons: Customer service from the manager.

Location: 2931 13th Ave, Regina, SK S4T 1N8, Canada

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